These terms & conditions set out the basis on which you can visit and use our web site Please read them carefully as they contain important information.

This site is owned and operated by Lakes Food Euro Ltd. ("Lakes", "Lakes Food", "we" , "us", "our" or "the company") Registered office: Cumberland Park, 26-100 Scrubs Lane, London NW10 6AH, UK. Registered number 2793283 (England and Wales). Vat No: GB 625763426 If you want to ask us anything about these terms & conditions of use or have any comments or complaints on or about our web site, please email us at sales@lakesfood.co.uk or call us on 0870 350 3663.

Ownership of Rights
All rights, including copyright, in this web site are owned by or licensed to Lakes Food. Any use of this web site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the express permission of Lakes Food. You may not modify, distribute or re-post anything on this web site for any purpose.

Accuracy of Content
We have taken every care in the preparation of the content of this web site, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this web site. All or any prices are displayed excluding VAT.

We have made every effort to display as accurately as possible the colours of our products that appear on the web site However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. To the extent permitted by applicable law, Lakes Food disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this web site. Lakes Food shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this web site.

Damage to your Computer
Lakes Food makes every effort to ensure that this web site is free from viruses or defects. However, we cannot guarantee that your use of this web site or any web sites accessible through it won't cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the web site and screen out anything that may damage it. Lakes Food and anybody else who helped develop the web site shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this web site.

Password/Account Security
You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. Lakes Food shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. In case you feel that your password has been compromised it is your duty to either change the password or inform us in writing to do the same.

Availability
All items are subject to availability. We will inform you as soon as possible if the goods you have ordered/requested are not available.

Ordering Errors
You are able to correct errors on your order as well as amendment to your address up to the point at which you click on "click to confirm" button on the final page of our ordering process.

Acknowledgment and Acceptance of your Order
We will notify you by email as soon as possible to confirm receipt of your enquiry and email you again or telephone you to confirm we have accepted your order. At this point the contract for our sale and your purchase of the goods shall be made and the contract shall be formed at the place from which our acceptance email is sent to you. If you have not supplied us with your email address, our confirmation of order page at the end of our ordering process will act as confirmation that we have received your order. No contract will be formed until you receive confirmation from us that we have accepted your order.

Cancellation Right
Please see our Terms and Conditions of Sale

Links to Other Web Sites
We have placed links on this web site to other web sites we think you may want to visit. We do not vet these web sites and do not have any control over their contents. Lakes Food cannot accept any liability in respect of the use of these web sites

Changes to Legal Notices
We reserve the right to change these terms & conditions from time to time and you should look through them as often as possible.

Privacy policy
Lakes Food will ensure that all personal and transactional information is protected to the highest standards. We never make your personal details available to companies outside lakes Food for marketing purposes, although our representatives/area managers may hold your data so that your details and/or order can be processed and/or account maintained.

Cookies
Our web site uses cookies. Cookies are small pieces of information which are stored by your browser on your computer's hard drive. These cookies do not store any details relating to you or your credit cards. If you do not wish to receive cookies you will not be able to use this web site. We also use JavaScript to speed up your online shopping experience. If you have disabled either your cookie or JavaScript function, please refer to your browsers' support page for details on how to reinstate them.

Keeping In Touch With You
To keep you updated about our products we will be sending you information about our latest ranges, promotional offers and changes in policy. We will also send information for research purposes to help improve our services. This information will be sent in the form of 'Newsletter' we intend to limit the newsletters to one a month but will not restrict ourselves. You will have the option to unsubscribe from these newsletters.